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We hope you enjoy the experience

Frequently Asked Questions

Everything you need to know before ordering on livraisonkech.

It's simple: browse our menu or our partner brands on the site, then click the WhatsApp button on the item or brand you want. A pre-filled message opens in WhatsApp — just send it and confirm the details with our team.
No, you don't need to create an account. Every order is placed directly on WhatsApp, with no sign-up and no password.
We deliver Monday to Saturday from 10am to 11pm, and Sunday from 11am to 11pm. See the full timetable on the home page or the Contact page.
Yes, we deliver 7 days a week, including Sundays and public holidays, during the hours listed above.
We deliver across Marrakech and the surrounding area. If you're unsure about your neighbourhood, send us your location on WhatsApp and we'll confirm quickly.
Average delivery time is usually 30 to 45 minutes, depending on your distance and how busy we are. Our team gives you a precise estimate as soon as your order is confirmed on WhatsApp.
Payment is cash on delivery. The exact payment method is confirmed by our team anyway when your order is validated on WhatsApp.
No, there is no minimum order amount required to order on livraisonkech.
Any delivery fees, if they apply to your area, are clearly communicated by our team before the final confirmation of your order on WhatsApp.
livraisonkech is first and foremost our own menu of pizzas and homemade dishes, but also the delivery of your favourite brands in Marrakech thanks to our partnerships with several major names.
We deliver Carrefour, KFC, McDonald's, Burger King, Pizza Hut, Domino's Pizza, Starbucks and Quick, among others, in addition to our own menu. The full, up-to-date list is on our home page.
Simply click the logo of the brand you want from our home page: that opens a WhatsApp conversation dedicated to that brand so you can place your order.
No, livraisonkech does not deliver any alcoholic drinks, whichever brand you order from. This policy applies to our entire service.
Yes — contact us directly on WhatsApp with the products you need and we'll take care of the delivery.
Yes, flower delivery in Marrakech is one of our complementary services. Send us your request on WhatsApp, including the occasion and the delivery address.
Our online menu reflects real-time availability. If an item happens to be out of stock, our team lets you know immediately on WhatsApp before confirming your order.
Yes, as long as your order is not yet being prepared. Contact us as soon as possible on the same WhatsApp thread for any change or cancellation.
Contact us immediately via WhatsApp or by phone: we take this kind of situation very seriously and find a solution with you as quickly as possible.
Yes, the entire site is available in French, Arabic and English. Use the language switcher at the top of the page to change at any time.
You can call us directly, write to us by email, or use the form on the Contact page. All our details are gathered on that page.

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